One unified inbox to collect them all
Guest Messaging upgrades and elevates your service level to the newest standards. Be where your guests are and offer personal service through messaging, exceeding guests expectations and driving NPS constantly.
Exceed your Guests Service Expectations
Tired of answering Emails, Facebook and other channels from different tools? With Bookboost you can finally combine all of these channels into one Inbox and even better: open the channels that really matter to your guests, such as Facebook Messenger, WhatsApp, Viber or others while also being more efficient than before.
Help your Staff focus on what matters most
Imagine a world where most FAQ’s are handled automatically and your staff can focus on what really matters: a welcoming atmosphere in your hotel and the time to resolve complex service inquiries in a timely manner. This is what Bookboost can offer you today already, using different degrees of automation within the system, saving you up to 28% of time at the front-desk.
Automations
Chatbot automations can handle linear requests that end with a definite contextual answer without ambiguity. “When does the pool close?” would make the bot answer “Hey, the pool closes at 9pm. Don’t forget your towel” or whatever else you’d like.
Read more about chatbotsAI based quick replies/canned responses
